shipping & refund trustcourses

TrustCourses.com

Shipping & Refund Policy

Our Promise to You

 

At TrustCourses.com, your satisfaction is our top priority.

We’ve created this policy to explain how we handle shipping and refunds, ensuring you have a great experience with us.
 

How We Deliver Courses

 

When you purchase a course, we aim to provide quick access. You’ll receive a download link by email within 5 minutes of your purchase.

We use fast cloud services like Google Drive, Pcloud, or Mega to send you the courses.

If we’re outside of our working hours (GMT +7), please allow us 1-8 hours to fulfill your order.

If you haven’t received your link after this time, please reach out to us.

 

When You Can Get a Refund

 
We want you to be happy with your purchase. You can ask for a refund if:
 
• The course isn’t what we described
• There are technical problems (like videos not working)
• We didn’t provide promised support
• You paid for extra help but didn’t use it
 

How to Get a Refund

 
If you need a refund, simply email us at [email protected] to explain the issue.
 
We kindly ask that you contact us before leaving reviews or reaching out to PayPal.
 
We’ll usually process your refund within 1-2 days after reviewing your claim. Throughout the process, we’ll keep you informed of the progress.
 

Your Refund Options

 
We offer flexibility in our refund process. You can choose a full refund and get all your money back.
 
Alternatively, you might prefer store credit to use for other courses on our site.
 
If only small part of the course had issues, we may offer a special discount of 30-50% on your next purchase.
 

Keeping Your Information Safe

 
Your privacy matters to us. We use strong security measures to protect your personal information and never share your details with anyone else.
 

Need Help?

 
If you have any questions or need assistance, don’t hesitate to email us at [email protected]. We strive to respond to all inquiries within 24 hours.
 
At TrustCourses.com, we’re committed to your learning journey and satisfaction. We’re here to support you every step of the way!